Professional Business Skills Calicut University PDF Summary
Dear readers, here we are presenting Professional Business Skills Calicut University PDF to all of you. Professionalism is the conduct, aims, or qualities that characterize or mark a profession or a professional person. In simple words, the following of a profession for gain or livelihood.
A profession requires specialized knowledge and often long and intensive academic preparation. If you also want to learn Professional Business Skills and you are a student of Calicut University then you should get this pdf for free and make important notes from the following book.
Professional Business Skills Calicut University PDF
|1.||Specialized Knowledge||First and foremost, professionals are known for their specialized knowledge. They’ve made a deep personal commitment to develop and improve their skills and where appropriate, they have the degrees and certifications that serve as the foundation of this knowledge. Not all business areas have a stable core of knowledge (and the academic School of Distance Education Professional Business Skills qualifications that go with this); not all areas demand extensive knowledge to practice successfully; and not all professionals have top degrees in their field.|
|2.||Competency||Professionals get the job done. They’re reliable, and they keep their promises. If circumstances arise that prevent them from delivering on their promises, they manage expectations up front, and they do their best to make the situation right.|
|3.||Honesty and Integrity||Professionals exhibit qualities such as honesty and integrity. They keep their word, and they can be trusted implicitly because of this. They never compromise their values, and will do the right thing, even when it means taking a harder road.|
|4.||Accountability||Professionals hold themselves accountable for their thoughts, words, and actions, especially when they’ve made a mistake. This personal accountability is closely tied to honesty and integrity, and it’s a vital element in professionalism.|
|5.||Self-Regulation||They also stay professional under pressure. For instance, imagine a customer service employee who’s faced with an irate customer. Instead of getting upset or angry in return, the employee exhibits true professionalism by maintaining a calm, business-like demeanor, and by doing everything that she can to make the situation right.|
Characteristics of Professional Business Skills PDF
|1.||Professional appearance||Professionals should always strive for a professional
appearance, including appropriate attire and proper hygiene
and grooming. Clothing should always be clean and ironed
properly. Pants, dresses and leather shoes are all
appropriate for a professional’s wardrobe.
|2.||Reliable||Professionals are dependable and keep their commitments.
They do what they say they will do and don’t overpromise.
Professionals respond to colleagues and customers
promptly and follow through on their commitments in a
timely manner. Punctuality is a key aspect of this
professional characteristic. It’s always important to clarify
any areas of uncertainty when dealing with customers or
members of your team to ensure there are no mistaken
assumptions or surprises.
|3.||Ethical behavior||Embodying professionalism also means to be committed to
doing the right thing. Honesty, open disclosure and
sincerity are all characteristics of ethical behavior. Many
organizations include a commitment to ethical behavior in their code of conduct. Professionals can adopt a personal
code of conduct and make the same commitment on an
|4.||Professional Code of Ethics||A professional keeps their workspace neat and organized
so that they can easily find items when they need them. All
files and paperwork should be in place and, if they have to
deliver a presentation, all materials should be ready well in
advance so there are no unexpected delays.
|5.||Accountable||Just as a professional accepts credit for having completed a
task or achieved a goal, they also are accountable for their
actions when they fail. They take responsibility for any
mistakes that they make and take whatever steps necessary
to resolve any consequences from mistakes. They are
accountable and expect accountability from others.
|6.||Professional language||People who behave with professionalism monitor every
area of their behavior, including how they talk. They
minimize the use of slang and avoid using inappropriate
language in the workplace. They even are conscientious of
the language they use in informal settings.
|7.||Separates personal and professional||Professionals understand the importance of separating their
personal lives from their professional lives. While
professionals may experience the same challenges in their
personal lives as others, they maintain a clear separation
between their professional lives and workplace demeanor.
|8.||Positive attitude||Part of being a professional means maintaining a positive,
can-do attitude while working. A positive attitude will
improve a professional’s overall performance and increase
the likelihood of a positive outcome. It will also impact the
behavior and performance of others, improving employee
morale in the office.
|9.||Emotional control||Emotional control is another key characteristic of
professionalism. Professionals understand the importance
of maintaining their composure and staying calm in all
situations. By remaining calm, even during challenging
moments, others can rely on them to be rational and of
|10.||Effective time management||An employee who knows how to manage their time well is
viewed by their peers as a professional. Some
characteristics of time management abilities include
showing up at the office on time in the morning, being on
time for meetings and letting someone in the office know if
they suspect that they might be late.
|11.||Focused||A professional is clear about their goals and understands
what they need to accomplish to achieve them. They know
how to stay focused on their work to maintain their
productivity. Professionals recognize the importance of
maintaining focus to improve the quality of their work and
be as efficient as possible.
|12.||Poised||Professionals should demonstrate poise, a calm and
confident state of being. Being poised means maintaining a
straight posture, making eye contact when communicating
and helping establish a friendly and professional presence.
Being poised means also staying calm during times of
|13.||Respectful of others||Professionals always treat others with respect. They
understand that though humor is appropriate in the
workplace, they should always use it with respect to others.
The only time that professionals engage in conversations
about other people is if they are evaluating their
performance and looking for constructive ways to improve
their performance in the workplace.
|14.||Strong communicator||A professional must have strong communication skills.
This means that they not only can effectively and efficiently
convey messages to others but also that they can actively
listen to and understand what others are telling them. By
engaging in open and constructive communication with
others, professionals can collaborate more effectively and
accomplish a lot.
|15.||Possesses soft skills||Soft skills are personal attributes that allow someone to
interact effectively with others. Soft skills include things
like leadership, critical thinking, teamwork and people
skills. Soft skills help professionals to behave courteously when addressing colleagues and managers, use the right language when communicating and respect the opinions of
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