Communication Skills PDF

Communication Skills PDF Download

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Communication Skills - Description

Dear readers, here we are offering Communication Skills PDF to all of you. Communication is the soul of human interaction and day-to-day life. Communication is the process of exchanging information through any formal or informal mode of communication.
Humans are doing communication from their origin even though animals also communicate in their own languages because commutation can be verbal, non-verbal, and gestural because it is the transfer of information from one person to another with proper meaning.

Communication Skills PDF /  Meaning and Scope of Communication PDF


Scope of Communication


1. Communication in personal life: Communication is closely related with every sphere of human life. From dawn to sleep at night, a person communicates with others. This reveals that communication is the part and parcel of human life.
2. Communication in social life: Now we are on the verge of human civilization and living in an integrated society. In social life, people need to develop social bondage. Communication helps us in creating and strengthening this social bondage.
3. Communication in the state affairs: Communication is also pervaded in all areas of state affairs. Without communication, state neither can administer its various wings nor can maintain relationships with the other part of the world. Due to revolutionary change in communication technologies, the whole world has turned into a global village.
4. Communication in business: In this post-modern age, we cannot think of business without communication. Communication is the lifeblood of business as it provides necessary information in formulating business plans and policies. It also ensures effective performance of business activities like production, distribution, finance, warehousing etc. Thus; ultimate success of the business depends on successful communication.
5. Communication in management: Management is the means of achieving organizational goals. Efficiency and effectiveness of management depend on effective communication with the various internal and external parties. Every function of management depends on communication. In fact, without information plans cannot be formulated, activities cannot be organized, directives cannot be issued and control cannot be ensured.
6. Communication in industrial relations: Industrial relation means a labor management relationship in the industry or in an organization. Congenial industrial relation is a precondition for business success. On the other hand, free and fair communication is a pre-requisite for creating good industrial relation. Free flow of information lessens doubt, confusion and controversies between workers and management. As a result, harmonious relationship develops in the organization.
7. Communication in international affairs: In this age of globalization, communication is not merely confined within the national boundary. Countries are exchanging their cultural, economical, social, political, educational and technological affairs with each other continuously. In order to facilitate cooperation and communication among countries, various regional and international bodies namely the United Nations, World Bank, NAFTA, SAFTA, ASEAN, SAARC, EU etc. Have been formed. Through these bodies, counties communicate various bilateral and multilateral issues among them.
8. Communication in religion: Communication is also present in perching, spreading and circulation various religious doctrines. Prophets and saints have preached the verses of almighty to their followers and even now, many religious thinkers are performing the duty of preaching and circulating religious verses.

In Claude Shannon’s and Warren Weaver’s influential model, human communication was imagined to function as a telephone or telegraph. Accordingly, they conceptualized communication as involving discrete steps:

  • The formation of communicative motivation or reason.
  • Message composition (further internal or technical elaboration on what exactly to express).
  • Message encoding (for example, into digital data, written text, speech, pictures, gestures, and so on).
  • Transmission of the encoded message as a sequence of signals using a specific channel or medium.
  • Noise sources such as natural forces and in some cases human activity (both intentional and accidental) begin influencing the quality of signals propagating from the sender to one or more receivers.
  • Reception of signals and reassembling of the encoded message from a sequence of received signals.
  • Decoding of the reassembled encoded message.
  • Interpretation and making sense of the presumed original message.

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